This Office develops and administers the full range
of human resources programs including organizational design; a comprehensive classification, pay, and position management program; staffing and recruitment; awards and recognition; payroll administration; employee and labor relations, benefits and assistance; and personnel security.

This Office also manages programmatic, systems and management training; performs training needs assessments; develops curricula; prepares, presents, and administers training courses; and designs training on PSA programs and systems for external agencies. The Office develops and administers agency-wide planning, analysis, and evaluation of programs and resources; coordinates the development of PSA's strategic plan including performance measures; provides analytical support and quality assurance; and fulfills all internal and external reporting requirements associated with planning and evaluation.